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Accessibility statement for Purple Plaques website

This accessibility statement applies to www.census-2021-heroes.censuseducation.org.uk

This website is run by Office for National Statistics (ONS). We want everyone who visits census-2021-heroes.censuseducation.org.uk to feel welcome and find the experience rewarding. We are committed to providing a website that is accessible to the widest possible audience. We actively work to ensure that this website is accessible and usable by people of all abilities.

For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

To help us make the website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1 These guidelines explain how to make web content more accessible for people with disabilities and user friendly for all people.

AbilityNet also has advice on making your device easier to use if you have a disability.

How to request content in an accessible format

Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are continually seeking solutions that will enhance the usability of our digital content. We are working on an effective process where those with access needs can obtain suitable alternatives.

If you need information on this website in a different format please contact us to request an alternative format.

Please tell us the web address (URL) of the content, your name and email address and the preferred format. We will reply within five days to let you know whether we will be able to provide the information. We will consider every request but may not be able to provide an alternative accessible format on every occasion.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact us (censuspressoffice@mcsaatchi.com) to report on any accessibility problems. Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

ONS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

The non-decorative hyperlinked 'LinkedIn' image on the 'Thank You' page lacks an appropriate alternative text. It is expected that all non-decorative images, including form image buttons, and image map hotspots have appropriate alternative text. For linked images, the alternative text should be the name of the linked page. This fails WCAG 2.1 Criteria: A: 1.1.1 Non-Text Content

The 'Email' field within the 'Your personal details' section of the form on the ‘Home’ page lacks the ‘autocomplete’ feature. In addition, the 'Nominee details' fields and the nominee 'Postcode' and 'City/Town' fields appear to possess the autocomplete attribute when they should not – this is for illustrative purposes only. It is expected that only common input fields for the user’s details are identified with the 'autocomplete' attribute, allowing their purpose to be programmatically determined. This fails WCAG 2.1 Criteria: A: 1.3.1 Info and Relationships A: 1.3.2 Meaningful Sequence A: 1.3.3 Sensory Characteristics AA: 1.3.4 Orientation AA: 1.3.5 Identify Input Purpose.

The 'County', 'City/Town', and 'Upload an image of your nominee' input fields lack corresponding labels. If a form control does not have an associated text label, the function or purpose of that form control may not be presented to screen reader users. This fails WCAG 2.1 Criteria: A: 1.3.1 Info and Relationships A: 1.3.2 Meaningful Sequence A: 1.3.3 Sensory Characteristics AA: 1.3.4 Orientation AA: 1.3.5 Identify Input Purpose.

The 'Postcode' and 'Reason for nomination' input fields have more than one label associated with them. A form control should have at most one associated label element. If more than one label element is associated to the control, assistive technology may not read the appropriate label. This fails WCAG 2.1 Criteria: A: 1.3.1 Info and Relationships A: 1.3.2 Meaningful Sequence A: 1.3.3 Sensory Characteristics AA: 1.3.4 Orientation AA: 1.3.5 Identify Input Purpose.

On the ‘Thank You’ page, the copy ‘Help us to spread the word’ should be a heading but isn’t. Heading elements (h1-h6) provide important document structure, outlines, and navigation functionality to assistive technology users. If heading text is not a true heading, this information and functionality will not be available for that text. If this paragraph is a heading, use a heading element instead (h1-h6). This fails WCAG 2.1 Criteria: A: 1.3.1 Info and Relationships A: 1.3.2 Meaningful Sequence A: 1.3.3 Sensory Characteristics AA: 1.3.4 Orientation AA: 1.3.5 Identify Input Purpose.

When viewing with the font size increased to 200% using the browsers in-built zoom, copy on the 'Home' page overlaps making it difficult to read. It is expected that except for captions and images of text, text can be resized without assistive technology up to 200% without loss of content or functionality. This issue fails WCAG 2.1 Criteria: A: 1.4.1 Use of Colour A: 1.4.2 Audio Control AA: 1.4.3 Contrast (Minimum) AA: 1.4.4 Resize Text AA: 1.4.5 Images of Text AA: 1.4.10 Reflow AA: 1.4.11 Non-text Contrast AA: 1.4.12 Text Spacing AA: 1.4.13 Content on Hover or Focus

When submitting the form with incorrect data in the ‘Postcode’ field (such as only numbers), the error message observed is ‘Invalid postcode’. This does not provide a suggestion to the user for how to correct the issue, such as the correct format required. Providing information about how to correct input errors allows users who have learning disabilities to fill in a form successfully. This issue fails WCAG 2.1 Criteria: A: 3.3.1 Error Identification A: 3.3.2 Labels or Instructions AA: 3.3.3 Error Suggestion AA: 3.3.4 Error Prevention (Legal, Financial, Data)

All required fields within the form on the 'Home' page do not provide information in the associated label or title attribute that they are required fields. It is expected that required form elements or form elements that require a specific format, value, or length provide this information within the element's label (or if a label is not provided, within the element's title attribute). Providing clear and unambiguous labels and instructions (including clear identification of required fields) can prevent users from making incomplete or incorrect form submissions. This issue fails WCAG 2.1 Criteria: A: 3.3.1 Error Identification A: 3.3.2 Labels or Instructions AA: 3.3.3 Error Suggestion AA: 3.3.4 Error Prevention (Legal, Financial, Data)

When some or all fields are left blank and the form is submitted, only the first blank field shows a text error. It is expected that when more than one field is left blank, that a text error would be present for each field in error. Providing information about input errors in text allows users who are blind or colour-blind to perceive the fact that an error occurred. These issues fail WCAG 2.1 Criteria: A: 3.3.1 Error Identification A: 3.3.2 Labels or Instructions AA: 3.3.3 Error Suggestion AA: 3.3.4 Error Prevention (Legal, Financial, Data)

The 'County', 'City/Town', and 'Upload an image of your nominee' input fields lack corresponding labels. In addition, the 'Postcode' and 'Reason for nomination' input fields have more than one label associated with them. A form control should have at most one associated label element. If more than one label element is associated to the control, assistive technology may not read the appropriate label. This issue fails WCAG 2.1 Criteria: A: 4.1.1 Parsing A: 4.1.2 Name, Role, Value AA: 4.1.3 Status Message

When navigating on an iOS device with VoiceOver enabled, a blank form or form with blank field(s) is submitted, the validation message for the field is announced, e.g. 'Fill out this field', but the user is not anchored to the field in question. This could be disorienting for screen reader users if a field is missed by accident and the form is submitted. In addition, the user is not given validation messages after attempting to submit the form when invalid data has been entered to the ‘Postcode’ field on iOS with VoiceOver enabled. Upon scrolling up to the 'Postcode' field, a validation message is present. Without seeking this out, screen reader users may not be aware that the form has not been successfully submitted, or the reason why. These issues fail WCAG 2.1 Criteria: A: 4.1.1 Parsing A: 4.1.2 Name, Role, Value AA: 4.1.3 Status Message

We plan to make fixes for these issues in January 2021 or before.

Disproportionate burden

Not applicable.

Preparation of this accessibility statement

This statement was prepared on 4 December 2020. It was last reviewed on 4 December 2020. This website was last tested on 3 December 2020. The test was carried out by Zoonou. All pages of the site were tested during the final development build against the expected behaviours of WCAG 2.1 Level AA. A manual audit to WCAG 2.1 AA level has been completed, together with testing the main ways someone would use the site using assistive technology.